Reporting on transactions

You can filter the report by date or date range, payment type, event, Staff member, category or keyword search.

In addition, you can customize the data columns displayed and export your search results.

Learn more about your reporting options here:

• Getting Started with Reporting: Overview
• Getting Started with Reporting: FAQ

This report does not provide a breakdown of fees or taxes. For this information, please consult the Booking Sales and Booking Index reports.

Choose a Date range for your report here. Options include Today, Yesterday, Last Week, Last 7 Days, Last Month, and Last 30 Days (default). A Custom option also enables you to choose your start and end dates for the report.

You can filter your transactions report by payment type, such as POS, Visa, Mastercard, or Gift Certificate. You can filter by one or more payment types at a time.

You can filter your transactions based on one or more payment events. This includes Paid, Refund, and Chargeback transactions.

You can filter your transactions based on the Staff member who processed them. Select one or more Staff members as needed.

Do you have a long list of Staff members? Type their name in the Search field at the top of the Staff filter to quickly limit the list of options to their name.

Filter your transactions based on the inventory category by selecting one or more categories from the menu list.

Enter the category name in the Search box at the top of the filter to find the category you need fast if you have a long list of categories maintained!

Enter a Search term in this field to find a particular transaction(s). For example, entering TGDP-220720 would bring up the matching booking.

Clear your search and filtering by selecting the X icon within each filter or at the end of the filter row.

The following are the default columns for the Transactions report.

Transaction ID

This is the unique identifier for the booking.

Clicking on the Transaction ID opens the related booking invoice.

Date

The date and time the booking was processed.

Event

This is the latest event related to the booking - Paid, Refund, or Chargeback.

Amount

This is the total amount of the booking.

Payment Type

This is the payment type associated with the booking, such as Visa, POS—Cash, or Gift Certificate.

User Account

This is the name of the Staff member or Partner that processed the booking.

Payment Customer

This is the primary Customer or Booker associated with the booking and payment.

The payment provider through which the payment was processed.

This includes third-party channels such as GetYourGuide and Viator.

If a POS payment is applied, the payment provider is listed as None.

The payment provider's unique identifier for the transaction processed.

This is the date of the booking.

Click on details to view transaction details where applicable.

These are the names of the items/products associated with the booking.

This is the provider's payment fee, e.g. Stripe's processing fee.

Where applicable, this is the last four digits of the credit card number.

This is the name of the payment card, e.g. John Smith.

This is the Partner account name associated with the Partner that processed the booking.

This is the Customer account ID associated with the Booker.

This is an additional payment method used for the transaction when Stripe is enabled.

This is the Booking ID associated with the booking invoice.