Step 4.1: Configuring the default calendar and product events

Learn how to set up a default calendar status and product events, including creating new product events and attaching and detaching existing product events.

Kevin Penner

Last Update 10 maanden geleden

Configuring the default calendar status
This section enables you to set the default status of your product. There are three options to choose from...


Available

The product is Available by default 365 days a year. Closures can be added via product events.


Unavailable

The product is NOT available by default. An product event is required to set availability. Product events override the default product status.


Disabled

The product is not available for booking under any circumstances. You can use this to archive unused products for later use.

Configuring product events overview

Create and attach existing product events to refine when your product is Available or Unavailable.


Closure dates can be applied to products configured with a default calendar status of Available.


Windows of availability can also be added to products configured with a default calendar status of Unavailable.


Product events can also be centrally managed from the Product Events page. Learn more here...

Creating new product events

With product events, you have four options, accessible by clicking the Create New Product Event button.

Seasonal product events

Seasonal product events are generally used to set pricing or availability based on the time of year (e.g. Peak, Low, Closed). Seasonal product events should not overlap one another.


From the dropdown menu, select Seasonal Product Event to get started. You now see a pop-up window in which you can input your requirements.

Name

Enter a name for the seasonal product event, bearing in mind this displays on Customer Booking Invoices.

Price

Here you can determine how the price of the product once the seasonal rate comes into effect.


Base Price

Select this to use the default base price.


Create New Price Point

Select this option to enter a new, specific price for this product event. Once you save the product event, a new price point displays so that you can enter whatever price you like for each parameter. This new section is labelled Pricing Table.


Dynamic

Choose this option, if you need to adjust the base price by an amount or percentage

Adjust by percent (%) or a fixed amount ($).

For example, +3%, -10% or -$5.00.

As with the create a new price point option, the new pricing can be viewed in the Pricing Table.


Yield

With the yield setting, you can adjust the price of your inventory based on the amount of Inventory remaining using threshold pricing.


For example, if you have 10 seats on a bus and they are all available, you can charge the base price. However, as the seats start to sell, you can increase or decrease the price based on the remaining stock.


Once applied, the Pricing Table communicates that pricing thresholds are in effect.

It is important to note that yield pricing is calculated using the base price and is NOT cumulative. For example, if there are only 5 spots left, the price is reduced by 10%. If there is only 1 space left the price is reduced by 25%, NOT by 35% (10%+25%).

To remove a threshold, click on the trash can at the end of the row.

Available Days

Use this dropdown menu to determine which days of the week the pricing is available.

Combine the applicable days settings with the start/end dates, to create an product event that is only in effect on select days and times!

Start Date

Determines the start date for the product event.

End Date

Determines the end date for the product event.

The remove end date setting leaves the product event open-ended.

For a one-day product event, the start and end dates should be the same.

Applicable Times

By default, the product event applies to all times.

Used in combination with the +Add specific timeslots setting.


+ Add specific timeslots

Click on +Add specific timeslots to open a drop-down list of available timeslots.

Options to Select All or Select None are also available.

Ruleset

If you’ve created a ruleset to apply to the product event, choose it here.

Learn more about rules here...

Apply to

Choose which categories and products to apply to the product events.

Options to select all or select none are also available.

The recurrence setting for product events is configured on the product event once created via the Product Events list. Learn more here...

Check out this FAQ for further instructions, including video!

Adding special pricing rates
Special pricing rates are typically used to override seasonal product event pricing, for example, a long weekend special.


Select Special Pricing Rate from the dropdown menu, then configure the settings mentioned above under Seasonal Product Events to match your special pricing rates.

Applying closure dates
Use this option if you would like to configure a closure, for example, if you want to close your business over the holidays. This product event removes the product from your booking page during your chosen period.


There are no pricing fields in this pop-up window, as the inventory is unavailable to your Customers.

Check out this FAQ for further instructions, including video!


Setting up exclusive date span product events

Set this product event up like seasonal product events and special pricing rates, only with dates as very specific booking requirements.


With this product event, the booking must begin and end on the dates you specify.


For example, if you offer a one-off trip from July 1st to July 5th, and the product is only displayed on the Booking Calendar for those specific dates. When Customers come to book, they can't change the start and end dates as they are now fixed.

Attaching existing product events

Click on the Attach existing Product Event button to initiate this process.


The Attach Product Events modal opens with the list of product events created already. You can select the product events you need and click Attach to connect them to your product.


product events can be found and centrally managed from the Product Events page. Learn more here...

Detaching product events

To remove an product event from the product, select open the Edit menu under the Details column and click on the option to Detach Event.

If you do not see the option to detach the event, the product event is most likely applied to the entire category, not just the product in focus.


You must change the Apply To settings to detach the product event from this product.

Ideally, you do not detach product events after you have accepted bookings.


Please reach out to Technical Support with your intentions before doing so mid-season to get some advice and avoid issues.

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