Introduction to Booking Statuses

Associate bookings with specific labels to understand what stage the booking is at within the booking process.

Kevin Penner

Last Update منذ ٩ أشهر

Bookings can have one of several associated statuses (e.g. Pending, Paid, Cancelled...).


Which statues are utilized depends on your system and payment configuration:

  • If payment processing is enabled in your account, bookings made on your website are automatically set to Paid or Deposit, depending on your payment settings.
  • If payment processing is not active or a booking is made through the dashboard by a Staff member, then the invoice status is set to draft.


Learn more about these configuration settings here:

Creating a new status

You can create your statuses and customize system statuses further to adapt the system to your business requirements.


To create a new status, click the +New Status button.


Specify a Name visible on the invoices and a unique Status ID (maximum five characters).

Choosing your status label colours
Click the colour picker button beside the status label to customize your new or existing status.


In the colour picker, choose a status colour and click OK to apply your selection.

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