Creating a Product Event

The system applies Product Events in ascending ID order (lowest to highest). Seasonal events apply first and then Special events apply on top of Seasonal events.

Product Event IDs, cannot be manually edited. If prices are not calculated as expected, this may require recreating events so that an ascending order applies.

Please reach out to Technical Support if you need help making sure Product Events are in the correct order.

You can apply a new status to your inventory based on this event. If the default status of an product (set in the inventory) is Unavailable, creating a new event with the status of Available brings the specified inventory online for the date(s) specified in the event.

Likewise, setting the event status to Unavailable removes products from your inventory (note this setting removes several of the following options from the event setup).

• Seasonal: Generally used to set pricing or availability based on the time of year (e.g.: peak, low, closed). Seasonal Product Events should not overlap one another. Seasonal events, enforce rules and availability to products.
• Special: Float on top of seasonal Product Events. These typically override seasonal pricing, such as setting a long weekend special. Special events do not enforce rules or availability. They only apply if the rules are met.

This is the name of your event. When used to set pricing, it displays on the Customer invoice, so give it a name that makes sense to your Customers (e.g.: Shoulder Season).

This sets a new price point within your product, edited in the product's Pricing tab.

For example, you can increase the price by 25% for a specific date or decrease the price by 25% instead. If you decrease the price, include the minus (-) sign. You can adjust based on a percentage of the total or a fixed amount.

It is important to note that dynamic pricing adjusts based on your current event price, not necessarily the base rate. This means that if you have a seasonal price adjustment in effect, then the dynamic price uses this, not your base price.

For example, if you have 10 seats on a bus and they are all available, you may wish to charge the product base price as normal. However, as the seats start to sell, you may wish to either increase or decrease the price of the seats based on the availability left.

In the example above, the price will decrease by 10% once there are only 5 spots left. With 2 spots left, the base price is reduced by 15%, increasing to 20% once the inventory is down to one seat. To add more pricing thresholds, click on the blue additional threshold buttons.

To remove a threshold, click the Trash can button to its right.

Remember that each price change is based on the base price and is not accumulative. So...

• If the base price is $10 with a threshold of 3 and a discount of -10%, then the price is $9 ($10-10%)
• If the base price is $10 with a threshold of 2 and a discount of -20%, then the price is $8 ($10-20%)
• If the base price is $10 with a threshold of 1 and a discount of -50%, then the price is $5 ($10-50%)

Use the dropdown menu to make your selection.

• One time event: A one-off event only active for the dates defined.
• Weekly: A recurring event based on the day of the week, active for the dates defined.
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• Always: A permanent event that is not defined by date.

Start and end date of this event. You can remove the end date if not required.

In the dates section, a checkbox labelled Force product length to the above start and end dates displays. If selected, then this means that all bookings on products attached to the event must begin and end on the dates you have chosen.

The Date fields are unavailable for selection if you have chosen Always as your product event recurrence.

If any products included in the event are configured with timeslots, they are posted here in the drop-down menu.

Click on the + Add Specific timeslots button and check off all the timeslots you wish the event to be applied to.

You can select all timeslots, deselect all timeslots, or remove times using the buttons provided.

Attach a rule set to this event. Combining rule sets with Product Events allows you to create powerful inventory adjustments and specials and enforce booking policies.

To do so, uncheck All Products and Categories. This opens up a menu of all your available products. Check the products you wish to use.