Cancelling or voiding bookings via booking invoices
Learn how to cancel or void a booking by changing the status of the Booking Invoice.
Kevin Penner
Last Update 9 mesi fa
How do I cancel a booking from the booking invoice?
To remove a booking and make the designated inventory available again, you must update the status of your booking to Cancelled.
- Pull up the booking you wish to remove.
- Click on the booking status button to reveal a dropdown menu of statuses.
- Choose the Cancelled status. A pop-up window reminds you to refund any payments through the Transactions tab and allows you to send an email notification.
- Click Update to confirm the change.
When cancelled, inventory associated with the booking is unassigned and no longer held for the booking, but the booking remains in your system for future reference.